COMPARE · TWEAKPIN AND USERBACK
Userback or Tweakpin?
Userback is a good tool. Here is who it suits, what a small studio pays with its own logo on it, what it does better, and what Tweakpin does differently.
WHO USERBACK IS REALLY FOR
Product teams gathering bug reports and user feedback inside their apps
Userback is a feedback platform that captures annotated screenshots, video, session replays and console logs, and adds surveys, a feature portal and a public roadmap.
Userback home page, Sep 2026WHO TWEAKPIN IS FOR
Small studios with a handful of client websites
You build and look after websites for clients. You want them to point at the real page, under your name, without a login or an extension.
THE PRICE FOR A SMALL STUDIO
A month, with your own logo on it.
| Plan | 1 client site | 3 client sites | 5 client sites |
|---|---|---|---|
| Userback TeamFlat price: 5 seats, 5 feedback projects; no custom branding or session replayUserback pricing page, Sep 2026 | $39 | $39 | $39 |
| Userback Business — your logoFlat price: unlimited seats, 25 projects, custom branding and session replay; removing the Userback logo needs Business Plus ($199)Userback pricing page, Sep 2026 | $99 | $99 | $99 |
| Tweakpin Studio Lite — your logo | 9 € | 27 € | 45 € |
| Tweakpin Studio — your logo and address | 29 € | 47 € | 65 € |
Their prices in US dollars as listed, billed monthly, for a studio of two people. Tweakpin’s come straight from our price list.
HONESTLY
What they do better, and what we do differently.
WHAT USERBACK DOES BETTER
- Session replayOn Business and above, Userback records user sessions so you can replay what happened before a bug was reported.Userback pricing page, Sep 2026
- Two-way Jira syncIts Jira integration syncs status both ways, so resolving a ticket in Jira resolves it in Userback too.Userback integrations page, Sep 2026
WHAT TWEAKPIN DOES DIFFERENTLY
- A free plan that never expiresOne website, two seats, no card and no clock.
- Your logo from 9 € a websiteStudio Lite puts your name on the bar your client sees.
- Your own address on StudioLike feedback.yourstudio.com — Tweakpin’s name nowhere.
- No browser extensionNothing for your client to install. They open a link.
- Clients right-click the real pageOn the live site, not a screenshot of it.